Report: Butterfly MacBook Pro keyboards require more frequent, more expensive repairs

Enlarge / The keyboard on the 2016 Touch Bar MacBook Pro. (credit: Andrew Cunningham)

An AppleInsider article has stoked some consumer frustration over Apple’s butterfly keyboards. In it, AppleInsider combed through a limited dataset of warranty events from participating Apple Genius Bars and third-party repair shops. The site determined that, in that data, the 2016 MacBook Pro’s keyboard accounted for twice the percentage of all warranty events in that machine’s first year on the market as its predecessors from 2014 and 2015 did.

These keyboards already have plenty of detractors. They have very short travel, which serves two functions: it frees up a tiny bit of space in the machine for other components (every nanometer counts), and it can make typing considerably faster since not as much effort is needed to register a key press. I like these keyboards, but a lot¬†of other people feel strongly that they’re

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